legal & privacy

This privacy policy sets out information practices at Xtrahead Copywriting & Marketing and the choices you can make about how your information is collected and used. We do not sell, trade or rent your personal information to third parties. Your privacy is import to us.

Terms and Conditions of using this website are as follows:

Definition of terms

‘Xtrahead’ will be referred to as ‘We’ or ‘Us’ within this information. Any users of www.xtrahead.co.uk website and any parties making enquiries by email, telephone or post are referred to as ‘You’ or ‘Your’.

Use of / access to our website is subject to acceptance of these terms and conditions. If you do not agree to these conditions, you should stop using the site at once.

Accuracy of information

We make reasonable effort to ensure that information on our site will be accurate. This is done in good faith. We do not accept any liability for error / omission with regards to site content.

Our privacy statement only applies to our own website. Where there is a hypertext link from this site, we do not accept responsibility for the content of any third party site. For third party websites, please refer to their own privacy statements.

Liability

We shall not be liable for any damages arising in contract, tort, or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

Legal Jurisdiction

These Terms and Conditions are governed by English law.

Information we may collect

As with most other websites, we collect and use the data contained in server log files. This website does not require membership. The information in the server log files include your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our site (eg. Internet Explorer, Chrome etc.), the time you visited our site and which pages you visited throughout our site. This information is not linked to any information that is personally identifiable.

We use third-party analytical data-gathering tools, Google Analytics, for aggregate visitor traffic information which may set a cookie on your computer. More information: view Google’s privacy policy» The data collected by these third-party services may include information like your IP address, type of web-browser, computer operating system.

Cookies

Please scroll down to find out more about how we use cookies – the small number of text cookies employed to enhance the functionality of this Xtrahead website.

How information is used

We will analyse the information gathered to help us understand how well the website is performing.

Data security

The internet is an open public facility and no security measures are guaranteed. The Xtrahead website uses reasonable security procedures to maintain the confidentiality of the information you provide.

Information collected via online / electronic enquiry – If you contact us with an enquiry electronically, we may collect and hold electronically contact information including name, telephone number and your email address.

We will use this information: to provide the requested service(s); to monitor and improve service quality; to profile and understand our customer-base.

We may need to pass some/ all of the data collected to our UK-based service providers (eg. banks, consultants, mailing houses) to enable us to provide the requested service. These third parties do not use your information other than as necessary to provide the requested service. We will also comply with requests for information from Government agencies (UK /overseas) for purposes of law enforcement and compliance. It may on occasion be appropriate to release this information to identify, contact or bring legal action against a person who may be causing injury or interference with another person’s rights or property.

Links to other websites

The Xtrahead website may contain external links to websites of interest. As you use these links to leave our site, please note that we do not have any control over that other website. Xtrahead cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution – look at the privacy statement which applies to the website in question.

Data Subject Access Request

You may ask us in writing for a copy of the information we hold about you (a fee may be charged) and to correct any inaccuracies in your information. We aim to respond to you within 31 days from the receipt of the request.

How to contact us

This privacy policy does not create any legal or contractual rights on your behalf. Should you have any questions or concerns about our privacy policy please contact us».

Copyright Notice

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by Lindsay Want-Beal t/a Xtrahead unless otherwise stated. You are only permitted to download and print extracts from this site under these conditions:

•             No part of this site may be reproduced or stored in any other website without prior written consent of Lindsay Want-Beal t/a Xtrahead. . •            Use of documents /related images on this site is for information and/or personal, non-commercial use only.  
•              Copies of these pages saved on any storage medium may only be used for viewing purposes /to print extracts for personal, non-commercial use.
•             The Xtrahead copyright notice must appear in all copies.
•             Documents / related images and materials on this site are not to be modified.


Cookies on this website

By using this website you are giving your consent to the use of cookies created by this website. This website uses cookies only for Google Analytics. Further information is provided below.

What are cookies?

Taken from www.allaboutcookies.org 
Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their web sites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain web sites.

Cookies are created when a user’s browser loads a particular web site. The web site sends information to the browser which then creates a text file. Every time the user goes back to the same web site, the browser retrieves and sends this file to the web site’s server. Computer Cookies are created not just by the web site the user is browsing but also by other web sites that run ads, widgets, or other elements on the page being loaded. These cookies regulate how the ads appear or how the widgets and other elements function on the page.

What cookies do we use on this website ?

We use essential, performance-based cookies on our website. Google Analytics give us statistical information about visits to our web site. We use this information to make improvements to our web site by analysing this information. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google Analytics
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Cookie management

Cookies can be enabled or disabled in your web browser. For further details please visit www.allaboutcookies.org or the help menu in your browser.

Further reading

Some useful information can be found on the following websites:

www.allaboutcookies.org
www.ico.gov.uk
www.youronlinechoices.eu
www.international-chamber.co.uk


Photography Credits

Lindsay at Xtrahead would like to acknowledge with thanks the following colleagues whose  images and/or illustrations are also in use on this website: Rod Edwards (visiteastofengland /VisitBritain); Rachel Green; Chris Reeve, Brian Skilton, Tony Sale, Jem Seeley; Drab Ltd.


Additional Credits

The creation of this responsive website and collaborative workspace was facilitated in 2021 by the New Anglia Visitor/ Wider Economy Grant Scheme, funded by the European Regional Development Fund. www.newangliagrowthhub.co.uk